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The day we had to put our cat down was the hardest day of my life. We were so happy we chose Helping Hands to come out to us so we didn’t have to take our baby to the vet. From the moment we opened the door and met Dr. Andrews, we knew we made the right choice. She was so kind and compassionate. Dr. Andrews was very patient and gave us as much time as we needed before and after to say goodbye to our sweet DC. She explained the process and took her time making sure we were comfortable during each stage. She was also so sweet to our baby, which meant more to me than anything else. I am so glad we were able to give our baby this final gift of passing at home on his patio and so glad we chose Helping Hands to help him cross the rainbow bridge.
Dr.Andrews was a blessing not only was she caring and compassionate with me but also the other animals in the home, She showed nothing but concern for my old man Jack taking the time to make sure he was relaxed and not frightened by anything. She used discretion with her tools and was very sympathetic.
The other animals stayed by Jack’s side while he passed and what a blessing that was. I can’t believe how lucky I was to find this wonderful place that treats your furkid just like the family they are, and no trip to a cold sterile vet office for about the same price- which was so worth it in every way.
Dr. Andrews and Staff excelled in all ways you would expect on this difficult day. Thank you just seem sufficient but it’s all I have 💕
Thank you and I highly recommend your service to anyone who is in need.
I can’t thank all of the Helping Hands staff enough. They were truly kind and caring from the first phone call I made.
Dr. Andrews was able to come to my home just a few hours after I called. She was so caring, compassionate, and calm throughout the entire process. We laid Shelby in her favorite spot on the couch. Dr. Andrews truly took her time, never was in a hurry, and cared for our sweet Shelby to make sure she was comfortable through the entire process. I will be forever great full to you for helping us and Shelby in such short notice. It means the world to our family. Thank you so much for doing what you do.
My husband and I were anxious and emotionally drained as we made the very difficult decision to enlist their help with the end of life for our beloved 14 year old Mandy We realized the time had come and we needed to act quickly. We reached out to helping hands very late one evening through their website and then worried that we may have waited too long to get help during the COVID-19 crisis. Early the very next morning, I had a call from Dr. Andrews and she couldn’t have been more compassionate and understanding on the phone. She made plans to be at my house several hours later which was across the bay from her. During the whole visit, she kept Mandy and us in mind and treated us with such kindness. She was especially gentle with Mandy and she calmed our fears. It was a very sad time but I don’t know who else I’d want to be there with us but Dr. Andrews. We are so appreciative of her quick actions and her professional demeanor but most of all her obvious compassion and caring for her patients. Many thanks to the team at helping hand and to Dr. Andrews.
I had buried a brother and both parents. Thought this would have had me a little more ready when that inevitable day came where we, as a family, had to make the most difficult decision for our most loyal, best friend a family could ever expect. Dr A listened, offered timely advice, and genuinely cared as much as we did. She would have spent the entire day with us if we needed. Our Oliver passed peacefully and comfortably over the Rainbow Bridge with all his family around in our home. No stress, no anxiety. Thank you Dr A for being able to do do what you do. We thank God there are people like you in this world.
Bella was our son’s dog but a very important part of our entire family. She was a beautiful, 16 year old Chocolate Lab. She was such a sweetheart and everyone said she was a very cool girl. She was full of personality and led a very active life. She was very friendly and liked everyone. She went everywhere with our son, loved to play ball, swim in the pool, ride in the boat and accompany him on fishing trips.
Age and medical issues caught up with Bella and when we realized it was time to say goodbye, we contacted Helping Hands Pet Hospice. Dr. Cherie Buisson came to our home so Bella was able to be in the home she loved, on her own bed and surrounded and being held by those that loved her so very much. Her transition was gentle, peaceful and such a blessing.
Thank you Dr. B for your compassion and respect during this very difficult time.
I just wanted to thank Dr. B. and Wren who came to my house to help me with the Euthanasia procedure for my dog Winston. Winston has been a part of my life for the last 14years and like all pets part of my family. In such an extremely emotional and difficult time Dr. B and Wren were here to comfort me and Winston. They made the entire process so much more comfortable for Winston and my family. I would highly recommend this service if you are considering it. It it worth every single penny. They even made a paw print for me and saved a lock of hair for me to keep. Things I would have never thought to do during such as difficult time but that I am so very thankful for. Thank you Dr. B. Your amazing. Keep doing what you do because you are helping people so much during a very difficult time.
We are so greatful for Dr. B. Her professionalism, and empathy for our situation was beyond our expectations. Thank you for helping us make Lincoln’s unfortunate situation as peaceful as possible. Lincoln was very special to us, and is fiercely missed!
Thank you, Dr. B. and Jennifer for your exceptional and compassionate care last night with my fur baby and my family. You managed to turn an incredibly difficult situation into a beautiful and peaceful transition for all of us. I am very grateful to you both.
Thank you for being there when we needed you. You are the best!
I want to extend my sincere gratitude to Dr. Buisson and her assistant for making a deeply difficult time easier to bare. Her professional manner was accompanied by peaceful gentleness and patience. While helping my daughter’s young Rottweiler to pass she also helped my daughter deal with this loss with gentle humor while watching Zeva bury her face in a large cake as she fell asleep. Dr. Buisson’s words to Zeva were “you are going to a place where cancer is not allowed”. Zeva went to the Rainbow bridge in her favorite pink polka-dot dress and a face full of cake. Thank you.
They were so compassionate as we said goodbye to our beloved Cody. The ability to do this in the privacy of our home and not have to stress him out with a car ride really brought a peace of mind and we would recommend them to anyone.
Dr. B and Wren were so thoughtful and supportive at a time I really needed someone to help my boy. They came to my home because I didn’t want to put my baby through the emotional trip of going to a Vet. It was so much better for Chance to pass at home, he had no fear or confusion to deal with. He was sleeping on my bed when they got here. We all went in the bedroom, even his cat brothers. They were all on the bed with him when he passed. This is always emotionally painful but Dr. B also made it peaceful and gentle. She handled getting him to Pet Angels for cremation and he is back home with us once again.
I want to send a heartfelt thank you to dr. B and Tammy. You really helped make this very hard time for my mom easier. My mom and Lizzy (cocker ) we’re able to be at home comfortable. It made things easier having you explain everything and letting my mom said the pace every step of the way. I can’t thank you enough. If anyone is having any doubts on what to do or where to turn you need to check out dr. B and staff.
I can’t find the words to express how grateful I am to hold my baby as she passed from this world into God’s loving arms. Dr. B was wonderful…compassionate, loving, gentle, and kind. Honestly I can’t express how grateful I am for Dr. B.
I just want to say thank you so much for the extraordinary care that you showed to my Sadie girl. I will write more later once I collect myself and my thoughts.
I absolutely love that God led me to these folks. My animals are my family and I would not want my family to die on a cold table in a loud office.
They helped me transition my beloved little girl, Maggie, and I will FOREVER sing their praise for the way they handle her and the rest of the family.
Amazing, and sent straight from the Hands of God…
They were so kind and understanding, they were the best!
Doc B has got to be an animal angel. She was so great with PePe and us. She texted me to make sure that all of us were doing ok in the days leading up to PePe being put to sleep and texted us after to make sure we were ok. Not once did she ever look at her watch or a clock or ask us if we were ready. She took all her cues from us and gave ussas much time as we needed. She listened to our stories of PePe and even added her own story of meeting him and falling in love. It especially meant a great deal that she laid PePe in a basket with a beautiful fuzzy purple blanket as if he were just sleeping. No pet should be made to suffer and she made sure that PePe’s journey to the Rainbow Bridge was as peaceful as I could have ever hoped.
DocB was truly amazing throughout the process of losing my dog. I’m so grateful and recommend her to anyone.
Thank you, Doc B, for assisting us through the evaluation and decision to let Ebony go. Being able to say goodbye to her at home, knowing she was at peace and surrounded by her family, was the most humane thing we could do for her. Thank you again for your kindness and compassion.
DocB took a very difficult situation for our sweet boy and made him and us all let him go with the grace dignity and love that surrounded our beloved LG all of his life. Myself and my husband think so very highly of Helping Hands Pet Hospice and DocB
Thank you for everything you did today to help us go through the process of letting go of our little Rusty dog.
Let me tell you it’s worth every Penny
I’ve never had an experience with my dogs like I did last week. Everyone was so compassionate , professional, patient
Dr. Andrews was down right amazing
She took her time ,she let us take ours
I’ll never go to another place again
Thank you and your team for everything
Xo Dank and Zoe
Doctor B. and her wonderful staff were prompt to respond to emails and text messages. Being truly concerned about how our dog was feeling, unexpected contact from Doctor B was not uncommon. After several months of palliative care, to avoid a crisis, Doctor B. was able to recognize when the time had come to say goodbye to our 18 year old dog.
Although a very sad loss for us, with Doctor B’s assistance, we are comfortable knowing that we did everything we could do to provide our dog a quality end of life for several more months. We were able to say goodbye to him in his own home, in his favorite bed surrounded by those who dearly loved him.
We are forever grateful to Dr. B. and highly recommend her to anyone faced with with the horrible decision of letting go.
Thank you you again soooooo much
For someone who has been a veterinary technician for 30 years, I have had my share of being intimately part of acts of mercy.
I can tell you from the initial inquiry if and when service may be needed to the ultimate act itself, there has been such an incredible amount of kindness.
TO YOU ALL AT HELPING HANDS, to you Jona, for all my crazy back n forth and Dr. Andrews, your utter GENUINE compassion was palatable. Your kindness with my father, your patience, I am thankful for ALL the hands you touch.
Dr. Andrews came out today to help my Tinkerbell peacefully go to the rainbow bridge. She was so professional and caring that it made it easier for our decision and the fact that we could let her pass peacefully in her bed also helped. She even took a few minutes to let our other cats say goodbye then put her in the front seat with her in her little basket. She was just taken care of with such dignity that it helped make the whole process a little easier. I would definitely recommend Dr. Andrews and appreciate everything she did for us!
DocB and Dr. Anderson were caring, responsive, and compassionate when we had to put our beloved kitty down. Dr. Anderson did the actual procedure in our home and she was just the right mix of professionalism with warmth. She even followed up the next day to check up on us. They made a terrible experience as bearable as possible. I would recommend them to anyone who has to go through this with their pet.
I first me Doc B in Nov of 2016. Since that time, she has helped me through so, so very much – and not just having to send my family members to the Bridge, she has helped me through much, much more than that through text messages and phone calls.
We first met when I had to send my little girl Maggie Home on 11/30/16. I had called her service three times and kept hanging up without leaving a message because the decision was so difficult for me to make (sending Maggie Home). She called me back and expressed concern that she had received 3 hangup calls from my number without a message being left and she knew there must be something going on. I burst into tears and told her the story. She talked with me on the phone and because of her compassion, gentle understanding, and incredible patience, I knew that I was going to use her to help Maggie cross over. It was made abundantly clear to me that I had been led to her for this most difficult time. When Doc B came to my home, I was able to hold Maggie on my lap, in the comfort of Maggie’s home, as Doc B gently opened the door for Maggie to go Home.
Doc B continued to be there for me and Maggie’s sister, Hobbes. Over the next 4 years, after Maggie was called Home, I started dealing with many medical issues with my 19-year-old girl, Hobbes, and those medical issues began to take their toll on her little body. When I recently had to make the ultimate decision (the hardest decision I have ever made in my life because I had a bond with Hobbes like no other bond I have ever had with any living soul), Doc B was patient and just let me know through many text messages and phone calls, that she was there when Hobbes and I were ready. Doc B knew Hobbes was ready, but she also knew that I was not ready. After a couple of days watching the horrible life Hobbes was now living (no quality of life), I knew, without a doubt, I had to allow her to go home and be with her sister, Maggie.
Doc B came to our house on 4/7/20 and as Hobbes lay beside me on the couch, paw on my arm, Doc B did what she does best, she gave Hobbes and I a moment to say our final goodbye to each other…, and then she gently sent Hobbes to her new home to be with her sister.
There are not enough words to express my gratitude for Helping Hands Pet Hospice, and especially for a wonderful human being, Dr. Cherie Buisson (aka: Doc B)
Thank-you for creating a peaceful memory for all involved.
Our family dog of 13 years, Sadie, was terminal due to cancer and we engaged Helping Hands by referral – to guide and assist her journey. Dr. B arrived at the appointed time and the experience was one of gentle greatness, empathy, and kindness. Sadie was put to ease through Dr. B’s technique and experience. Once settled in with friendship and love, both from us and Dr. B; at exactly the right time the process was completed without pain, suffering, or apprehension. An incredible experience – one of family and love; one that I would wish for everyone who may find themselves in this place. Our thanks is great and wonderful.
Within the span of about one week, as I became more aware and responsive as to what I had to do to prevent suffering for my best friend Chloe, I easily transitioned into gradual trust and dependence on Dr B‘s option of in-home mercy and was graced to be able to use that option. I had never met the doctor before but I felt completely comfortable, and Dr. B validated my decision and eased me through the grieving process. She was professional and available to us in our hour of need. Thank you, Helping Hands.
Thank you Dr. B at Helping Hands for helping our Hunter pass so peacefully. The hardest part was the phone call requesting the service. You showed amazing insight of Hunter and learned his unique story. He knew you were here to help, and you took charge so that we could spend time saying goodbye.
We are truly grateful for the perfect care you gave him. We also truly appreciate your messages and card of reassurance. We thanked our veterinarian for giving us your contact information and told them how well you cared for our special boy.
It’s a very sad day when we have to say goodbye to our fur babies. Today Dr. B helped our family say goodbye to our beautiful Italian Greyhound, Bandit. She was 16 years old and could no longer walk or see or hear. Her nickname was Snaggle-tooth because she only had 2 teeth left. But we loved her! Dr. B was amazing. She was gentle, compassionate and caring. She handled the situation with our boys (12 and 14) so wonderfully. Thank you for making such a difficult time a little easier and making it so beautiful.
I am so impressed by the compassion shown to my beloved pet and also the support i recieved as caregiver and best friend to Beauregard. I have been in the medical field over 40 yrs as an xray and ulrasound tech. I am so relieved to not be alone in the decision making process concerning the care and end of care of a beloved pet. I have felt guilt in the past having to make the decision on the end of life care of a pet. Did i do everything i could, did i have other options? Is he in pain? I can’t get him to the vet due to back and hip disabilities, did that play a role in the decision i made? I felt all my questions were addressed, i was not rushed. Dr B was very flexible with my work schedule and my Beau really felt comfortable with her. So far i am very happy with his care and highly recommend her for anyone in my situation and she probably is able to adapt to a multitude of situations because character, poise, confidence and expertise is always a winning combination. I highly recommend her. We have a long way to go but i feel less stressed overall.
Dr. B was priceless getting us through it all. She patiently helped me cope up to a month before Sir Disco went to sleep and the day of she was patient, kind and understanding. What a blessing and very dignified. Words can’t express my/our gratitude.
Dr.B is an amazing and caring person. We could not have said good bye to Little D aka Dresden in such a peaceful manner. Thank you so much – Melissa and Natalie and Little D
I wanted to personally thank you for all you did for us and Princess yesterday. I was hurting so bad I couldn’t really speak. So please don’t take that personal. I just couldn’t say much without bursting into tears. But you and you’re helper did a amazing job. And I couldn’t have found better people to help us help her cross rainbow bridge. And the lake setting, with the birds signing all around us, the gator swimming by was just the most beautiful send off I have ever witnessed. And I’m glad that’s the place she got to see last before crossing that bridge. Thank you so much for the clay print. That alone made this so much better for me. You didn’t know that I spent the day before trying to get her print, but it just wasn’t working. So I was going to settle for a paint paw print. But now I have both. She is my baby, I miss her so much. But at least I have a piece of her still here with me. Thank you so much! You all are great. R.I.P Princess. 7-28-16
Everything happened so fast, 16-years with my best friend came to a screeching halt in less than a couple of hours. I’ve NEVER met Doc B before Thursday, but gave her a call and met her in less than 30-minutes. She was amazing, comforting, respectful and (most importantly), she had TONS of patience. She even asked if I wanted our photo taken (I was a wreck) and now I have one last memory with my best friend. Vix and I sat by the lake, he ate handfuls of treats, and was pain-free! Thank you for being such a compassionate person, Doc B!
Having found Dr. B was the best thing that could have ever happened for us and Mowzer. She is an amazing doctor and a caring, compassionate presence when we had to say goodbye to our beloved cat. The care she took coming to our home during such an emotional moment made the hardest thing I have ever done bearable as she gave us comfort and strength to show our ultimate love for our pet by letting him go in peace and love. =^..^=
Having at-home services available for our mastiff, who was having issues getting around, was the most wonderful gift. Dr. B put us all at ease with what to expect. My big guy was at peace and pain-free, at home, surrounded by his family. We are very grateful for Dr. B.
I have worked as a tech for Dr.Buisson, she taught me so much about quality of life and compassion. It is something to this day I have carried with me as a vet tech. I owe it all to her example.
Given the circumstances, my kitty Gatino, 15 years old, had renal failure and I had to make the difficult decision to put her to rest. Dr. Buisson was incredibly comforting and kind and compassionate, while being uplifting and making me feel very secure in my decision. It is NEVER easy, but this experience was the best I could receive for my baby. I miss her and will always suffer and grieve because she was just so special. But her way to Rainbow Bridge was comforting and peaceful!